Contact Us

We typically respond within 24 hours.

Email

support@lumahomegoods.com

For order issues, returns, and general questions.

Common Questions

Where is my order?

Check your email for a tracking number after your order ships. Standard shipping takes 7–15 business days.

How do I return an item?

Email us within 30 days of delivery. We cover returns for damaged or incorrect items.

Can I change or cancel my order?

Contact us immediately. We can cancel orders that haven't shipped yet.

Business Hours: Monday – Friday, 9am – 6pm EST